Faqs2021-09-02T18:12:43+00:00

Faqs

How Do I Test My Alarm System2021-09-02T18:20:46+00:00

Testing the signal communication to the Monitoring Station:

  1. Call 800-444-7231 and ask to have your alarm system put in “TEST” mode.
  2. To avoid deployment of emergency services, you MUST put your alarm in “TEST” mode.
  3. Set your alarm as you normally would. Wait until the delay time has expired and the alarm is set.
  4. Open a door or window that is connected to your alarm system. Once the siren begins to ring, wait at least 45 seconds then you can disarm the system.
  5. Call 800-444-7231 back to confirm the signal has been received and request your system be taken out of “TEST” mode.

This manual test ensures your alarm system is properly communicating with the Central Station. However, it is recommended you test all devices to ensure they are properly communicating with your alarm panel.

Testing the operation of all door and window sensors, and motion detectors:

  1. Verify that the system is in “READY” mode and NOT ARMED. The system must be disarmed to avoid accidental emergency dispatch.
  2. Open each protected door or window one at a time.
  3. Check that the keypad displays the door or window you are testing is open, you may have to press the “STATUS” or “READY” button depending on your type of system.
  4. Close the respective door or window. The keypad should revert to “READY” mode.
  5. Repeat this procedure for each sensor in the system.

As always, if you have any questions, please do not hesitate to call us at 800-444-7231.

Do I Need an Alarm Permit?2021-09-02T18:32:45+00:00

Technically, it’s perfectly legal to install your own security system without getting a home alarm permit. However, activating and operating the system is another matter. If you’re planning on any kind of remote monitoring or emergency response features, many local governments require you to have an alarm permit. And even without any monitoring, a loud alarm can result in fines if you don’t have the proper alarm permit.

A home alarm permit is mandatory for residents of many major cities and counties, mainly to address the issue of false alarms. Many of the laws date back a decade or more when home security systems and monitoring services were less sophisticated and homeowners less familiar with them.

Alarm permits were introduced as a way to reduce the number of false alarms, and the unnecessary distraction and expense they caused police and fire departments.

Some localities have a single alarm permit, regardless of the type of alarm, while others make a distinction between fire, police or combined fire and police alarm permits. For example, if you only have a monitored smoke detector, you may only need the fire alarm permit. If you have a complete monitored security system (including smoke detectors), you may need a single permit that covers everything, or separate fire and police alarm permits if there is no combined option.

Alarm permits are granted on either a one-time basis or subject to yearly renewal, depending on local laws. A waiver may be given in a few circumstances, such as if you’re over a certain age (a “senior waiver”) or if your security system is not connected to a monitoring service. Keep in mind, however, that the noise from an unmonitored home security system’s alarm may bring a police response. If it turns out to be a false alarm, you may face a larger fine if you don’t have an alarm permit.

Don’t confuse home alarm permits with alarm licenses. Alarm permits, if they’re required, cover your personal use of a home alarm system, while an alarm license is what professional alarm installers may need to obtain from a local (typically state) agency before starting any work. Homeowners almost never need a license to install their own systems, although it’s always a good idea to check local construction, zoning and homeowner association rules before you begin any major DIY projects.

Where applicable, alarm permits are typically issued by city or county government offices rather than state or federal agencies. You’ll most often submit your alarm permit application to the appropriate local Department of Finance, Department of Public Safety or Sheriff’s Department. Generally, the website of your local police or fire department should have information about alarm permits, sometimes including downloadable forms and contact info.

However, an easier way to get the exact alarm permit information for your area is to ask a security professional. If you prefer the human touch, you can always call one of our security specialists at 1-800-444-7231 for more detailed information and assistance.

Why Cant I Purchase System Over the Phone?2021-09-02T17:28:17+00:00

Security systems shouldn’t be one size fits all. That’s why we insist on sending one of our security experts to your property instead of just showing up to install. This way you end up with a customized home security system that suits you and your property’s needs. We can make same day appointments and can even bring onsite demo equipment. Call us today at 800-444-7231

Why Choose Peak Alarm?2021-09-02T17:27:10+00:00
  • We have been in business since 1969.
  • We are UL listed and 5♦ certified
  • We do not “source out” our monitoring
  • We are a full-service security company. This includes service, install, monitoring, and guards.
  • We offer same day service.
  • We have our own warehouse of inventory parts to keep you up and running.
  • Our Dispatch Center is located in Utah and not overseas.
  • The dispatch center is fully generator backed up and equipment has redundant backup.
  • Our technicians are factory trained and licensed
  • Our staff is all licensed, bonded, and drug tested.
  • A+ Rating with the BBB..